Company Uses Microsoft Dynamics CRM Solution to Improve Sales Force Efficiencies
DALLAS — May 4, 2010 — Hitachi Consulting client, Panduit, a global leader in Unified Physical Infrastructure sm (UPI) based solutions, was recently awarded the 2010 Microsoft Dynamics Customer Excellence Award for Overall Excellence – Microsoft CRM. The company was honored by Microsoft executives at an awards luncheon on April 25 at Convergence 2010 in Atlanta.
Panduit selected and implemented a hosted Microsoft Dynamics CRM due to a need for rapid deployment and easy integration with other Microsoft solutions including Microsoft SharePoint, Exchange, and SQL Reporting Services.
In just two months, with the help of Microsoft alliance partner Hitachi Consulting, Panduit went live with more than 700 users in 20 countries, enabling real-time access to information for all parties involved in the company’s complex, global sales value chain, which consists of distributors, contractors, integrators, alliance partners, design consultants, manufacturer’s representatives, and direct employees.
"Access to the right information across the entire value chain is critical to our sales strategy. Our Microsoft Dynamics CRM implementation has achieved a user adoption rate of 90 percent," said Ron Partridge, Panduit Group VP of Global Sales and Marketing. "We want to thank Hitachi Consulting for helping us enhance visibility into the sales pipeline."
Read the Case Study Here -->"Access to the right information across the entire value chain is critical to our sales strategy. Our Microsoft Dynamics CRM implementation has achieved a user adoption rate of 90 percent," said Ron Partridge, Panduit Group VP of Global Sales and Marketing. "We want to thank Hitachi Consulting for helping us enhance visibility into the sales pipeline."
"We are very excited for Panduit and proud to have worked with them in the implementation," said Mitchell Simon, Senior Vice President at Hitachi Consulting. "This award for overall excellence is well-deserved."
Panduit runs Microsoft Dynamics CRM. Microsoft Dynamics is a line of financial, customer relationship, and supply chain management solutions that help businesses work more effectively. Hitachi Consulting specializes in the implementation, customization and support of Microsoft Dynamics CRM.
Regards, Jon Petrucellu
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