Hitachi Consulting won the 2011 Microsoft Dynamics CRM Partner of the Year Award

Company Also Selected Finalist in Search, Systems Management, and Public Sector Award Categories

Hitachi Consulting, a leading provider of IT consulting and management consulting solutions and services, proudly announced it has won the 2011 Microsoft Dynamics CRM Partner of the Year Award for its innovation and successful design, development, and implementation of solutions based on Microsoft CRM technology. Hitachi Consulting’s CRM client list includes the last three winners of the Microsoft Dynamics Overall CRM Customer Excellence Award – Magma Design Automation in 2011, Panduit in 2010, and The Linc Group in 2009.

Microsoft Partner of the Year Awards were presented in multiple categories, with winners chosen from a set of more than 3,000 entrants worldwide. As Dynamics CRM Partner of the Year, Hitachi Consulting was honoured for exhibiting excellence in Microsoft Dynamics CRM solutions and support, and providing high-quality services that help clients obtain significant business benefits from their CRM investments. Hitachi Consulting’s Microsoft Dynamics CRM solutions include enhancements such as social media and Microsoft Dynamics AX ERP integration; as well as extensive vertical solutions developed for professional services, manufacturing and distribution; aerospace and defense; complex case management; and field service.

“We are pleased to announce Hitachi Consulting as Microsoft Dynamics CRM Partner of the Year for its dedication to expanding business opportunities for its customers,” said Doug Kennedy, vice president of Microsoft Dynamics Partners at Microsoft. “Through sharing its vision for advanced CRM practices, Hitachi Consulting has helped customers accelerate business growth.”

“Two years ago we set a goal to become Microsoft’s number one CRM partner and began building a world-class team and superior CRM solutions. We are extremely proud and pleased that we were able to achieve this challenging goal so quickly!” said Mike Gillis, Senior Vice President of Microsoft Global Alliances at Hitachi Consulting. “Being selected the Microsoft Dynamics CRM Partner of the Year validates all the hard work and dedication by our Dynamics team. We look forward to continuing to grow our CRM practice – as well as our Microsoft Dynamics AX practice -- and deliver even more award-winning, best-of-breed services and solutions.”

In addition to the Dynamics Partner of the Year honour, Hitachi Consulting was named as a Finalist in three other 2011 Microsoft Partner of the Year Award categories including Search, Systems Management and Public Sector.

As the Microsoft Search Partner of the Year Finalist, Hitachi Consulting excelled in delivering robust search solutions to clients such as Lam Research Corporation to effectively and efficiently support complex searches in exploding data environments across desktops, mobile devices, and the Internet. Hitachi Consulting was recognised for increasing customer revenue by creating engaging, search-driven experiences that have helped the customer monetise online assets, enhanced employee productivity, and saved costs.

For helping clients such as Dillon Gage and Hitachi Data Systems manage physical and virtual infrastructures across data centers, client computers and devices, Hitachi Consulting was selected as the Systems Management Partner of the Year Finalist. This honour recognises Hitachi Consulting for transforming its clients’ IT infrastructure, resulting in operational efficiencies, reduced IT labour and hardware costs, and automation of management tasks.

Hitachi Consulting’s UK practice was also named Finalist in the Microsoft Dynamics Public Sector Partner of the Year category for its industry knowledge, leadership, and innovative work with Compass Point Business Services Ltd, the first Public Sector implementation of Microsoft Dynamics AX 2012 in the UK. Working together with the client, Hitachi Consulting designed a solution to provide the back office shared services infrastructure for Compass Point that has already helped deliver £2.1 million savings within the first year of implementation.

“In addition to winning the Dynamics CRM Partner of the Year award, being a named a Finalist in so many other categories is quite an achievement and we are extremely pleased and proud,” said Drew Naukam, Senior Vice President of Hitachi Consulting’s Microsoft Platform Practice. “This is the sixth consecutive year Hitachi Consulting has received Microsoft Partner of the Year award recognition, which highlights the commitment and dedication we have to Microsoft and our customers.”

The Microsoft Partner Awards recognise Microsoft partners that have developed and delivered exceptional Microsoft-based solutions over the past year. Hitachi Consulting will be honoured by Microsoft executives during the 2011 Microsoft Worldwide Partner Conference July 10-14 in Los Angeles.



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Hitachi Consulting wins Microsoft Dynamics CRM Worldwide Partner of the Year!

REDMOND, Wash. — June 22, 2011 — Microsoft Corp. today announced the winners and finalists of the 2011 Microsoft Partner of the Year Awards. The annual awards honor Microsoft partners for delivering innovative solutions during the past year that directly address customer challenges. Award winners and finalists, chosen from nominations from around the world, will be recognized at the Microsoft Worldwide Partner Conference 2011, the company’s premier annual event for industry partners, July 10–14 in Los Angeles.

More than 3,000 entries were submitted by partners from more than 100 countries; the award finalists and winners were selected from a group of nominations based on their commitment to customers and exemplary use of Microsoft technologies.

“Congratulations to all the 2011 Partner Award winners and finalists. Each of these partners has demonstrated a unique approach and exceptional dedication in addressing the technology and business challenges of its customers,” said Jon Roskill, corporate vice president of Worldwide Partner Group at Microsoft. “The efforts and expertise of these outstanding partners continue to bring incredible value to the companies they serve and the marketplace as a whole. We are honored to recognize their success.”

Hitachi Consulting is the global strategy, business and IT consulting company of Hitachi Ltd., and a recognized global leader in Microsoft Dynamics CRM implementation expertise.

Hitachi Consulting's Microsoft Dynamics CRM team is an award-winning global team that is deeply passionate about optimally leveraging Microsoft Dynamics CRM to improve our clients' lives. The team has been repeatedly recognized by Microsoft, Computerworld Magazine, CRM Magazine, Gartner and other analysts for Microsoft Dynamics CRM depth, passion and expertise.  

From strategy development through application deployment, we are committed to helping clients quickly realize measurable business value and achieve sustainable ROI. We offer the agility of a smaller firm, the stability of a global leader, and the innovation that comes with being part of Hitachi.

With this most recent award, Hitachi Consulting now holds the top two Microsoft Dynamics CRM Awards for 2011. In April of 2011, Hitachi Consulting and client Magma DA were awarded the Microsoft Dynamics CRM Overall Excellence Award for the top Microsoft Dynamics CRM implementation in the world. 

Recent Awards and Recognition:

• 2011 Microsoft Dynamics CRM - Worldwide Partner of the Year
• 2011 Microsoft Dynamics CRM - Overall Excellence
• 2011 Computerworld Magazine Laureate Honor
• 2010 Microsoft Dynamics CRM - Overall Excellence
• 2009 Microsoft Dynamics - Overall Excellence

Hitachi Consulting has won Microsoft Partner of the Year Honors 9 Times in 6 years:

• 2011 Dynamics CRM Worldwide Partner of the Year
• 2010 Information Worker Solutions, Search Partner of the Year
• 2009 Microsoft Dynamics AX Partner of the Year
• 2009 SOA and Business Process Partner of the Year
• 2009 Enterprise Search Innovation, FAST/Microsoft Partner of the Year
• 2007 Information Worker Solutions, Messaging and Collaboration Partner of the Year
• 2006 Business Intelligence Partner of the Year
• 2006 Dynamics AX Partner of the Year
• 2005 Dynamics AX Partner of the Year

Regards, Jon Petrucelli

Hitachi Consulting’s Mike Gillis Named Third Most Influential Person in Microsoft Dynamics Community by Dynamics World

Steve Ballmer,
Vickie Flores and
Mike Gillis.

DALLAS — June 6, 2011 — Hitachi Consulting, a leading provider of IT consulting and management consulting solutions and services, today announced Mike Gillis, its Senior Vice President of the Microsoft Global Alliance, was ranked number three on this year’s Dynamics World Top 100 list of Most Influential People in Microsoft Dynamics®. Gillis moved up two spots; last year he held the number five position.

The annual Top 100 list recognizes the most prominent contributors to the Microsoft Dynamics community, including industry leaders, thought leaders, innovators, and bloggers. With more than 1,000 nominees and more than 500,000 votes, the three-year-old list – sponsored by Dynamics World -- is now firmly established in the Microsoft Dynamics consciousness.

Hitachi Consulting Client, U.S. Bureau of Indian Affairs, Recognized By Computerworld as a 2011 Honors Laureate

DALLAS — May 31, 2011 — Hitachi Consulting, a leading provider of IT consulting and management consulting solutions and services, today announced that its client the U.S. Department of Interior, Bureau of Indian Affairs (BIA) has been chosen as a 2011 Laureate in IDG’s Computerworld Honors Program. The annual award program recognizes visionary application of information technology promoting positive social, economic, and educational change. Hitachi Consulting designed and is implementing BIA’s award-winning, Microsoft-based social services case management solution.

Chartered with providing financial assistance and social services to the neediest in Indian Country, BIA reaches 565 federally recognized tribes, managing social services for a service population of about 1.9 million American Indian and Alaska natives. Before the new solution, BIA was using a largely paper-based system, supported only by an obsolete mainframe system for processing payments.

Microsoft Dynamics CRM General Overview and Demonstration

Please join Hitachi Consulting for a demonstration of the power and flexibility of the award winning Microsoft Dynamics CRM 2011 demonstration on July 13th, 2011 at 1:00 pm EST. Please Click Here to register for this event. 

You will see the following:

·         Outlook embedded CRM

·         Navigation through Modules

o    Dashboards & Analytics

o    Views and ad hoc reports

·         360 degree view of Customers

·         Sales Management - ROI

o    Marketing Campaigns

o    Qualify

o    Sales Process Workflow

·         Customer Service & Support

o    Enter a Case

o    Knowledge Base

o    Dialogs & Escalation Workflow

·         Customer Service Scheduling

o    FSA Lite

·         Plus a few surprises to keep you on your toes

Microsoft Dynamics CRM 2011 can provide your company multiple ways to improve productivity in every aspect of your business.

·         Sales Solutions - Optimize your sales efforts with the familiar and intelligent features of Microsoft Dynamics CRM. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to increase time with customers, shorten sales cycles, increase close rates, and achieve real-time insight.

·         Customer Service Solutions - Microsoft Dynamics CRM meets the changing expectations of customers with a service solution that is robust and flexible. Users find familiar functionality and an interface that let them work in a personal, natural way. This intelligent solution informs customer service professionals with guidance that is insightful and actionable. The result is a connected, collaborative, and integrated organization.

·         Marketing Solutions - Get a CRM marketing solution that is flexible, easy to use, and engineered to fit your business. Transform every touch point into a marketing opportunity and harness the undiscovered potential within your customer base. With familiar and intelligent marketing capabilities in Microsoft Dynamics CRM, you can market more effectively, improve productivity, and gain actionable insight into your marketing efforts.

·         Extended CRM - Organizations also need to manage other relationships that are integral to success—employees, partners, suppliers, distributors, vendors, and many other critical stakeholders. Microsoft Dynamics CRM can easily be customized for these “Extended CRM” scenarios and enhance the value of all relationships, improve business relevance and fit, drive operational excellence and increase business insights.

Hitachi Consulting Client Magma Wins Microsoft Dynamics CRM Overall Customer Excellence Award

Company Selected for Its Vision and Innovative Use of CRM System to Improve Global Business

L to R - Michael Park, Gary Peterson, Mark Veronda,
Jon Petrucelli, Steve Ballmer, Vickie Flores, Mike Gillis,
Kirill Tatarinov, Michael Strand.

DALLAS — April 5, 2011 — Hitachi Consulting,a leading provider of IT consulting and management consulting solutions and services, today announced itsclient Magma Design Automation won the 2011 Microsoft Dynamics CRM Overall Customer Excellence Award. As a Microsoft Gold Partner, Hitachi Consulting helped Magma deploy its global award-winning CRM system. Magma will be honored by Microsoft executives during the annual Convergence 2011 conference on April 10-13 in Atlanta.

Challenged with a legacy CRM system that did not offer the functionality, flexibility, reporting and multi-language capabilities it needed to support global growth and operational goals, Magma replaced the failing system with a 600-user, multi-national Microsoft Dynamics CRM 2011 solution. The new system gave Magma a 360-degree view of its customer data and provided comprehensive reporting and multi-language capabilities right out of the box. With Microsoft Dynamics CRM 2011, Magma was able to increase efficiency, respond faster to market demands, and grow its international operations, while reducing overall costs significantly.

Hitachi Consulting Customer Magma Speaks at Microsoft Dynamics 2011 Global Launch Event

Magma Design Automation on stage with Steve Ballmer at the recent virtual launch event

DALLAS - Feb. 1, 2011 - Vickie Flores, vice president of Information Services for Magma Design Automation, shared Magma's Microsoft Dynamics CRM implementation experience as part of the Microsoft Dynamics 2011 Global Launch Event originally broadcast on Thursday, Jan. 20th, 2011.

Magma, a global provider of electronic design automation (EDA) products to the world's major semiconductor manufacturers, recently licensed more than 600 seats of Microsoft Dynamics CRM 2011 through Microsoft Gold Certified Partner Hitachi Consulting. Magma shifted from its prior system to more easily get the comprehensive insight into customer data required by departments across the company - including R&D, marketing, sales, service and accounting. Microsoft Dynamics CRM 2011 is able to give Magma a complete 360 degree view of its customer data.