Gartner recently published a Competitive Landscape research paper that clearly recognizes Hitachi Consulting as a leader in Microsoft Dynamics CRM Implementations.
Overview
Formed in 2004, Hitachi Consulting's Microsoft Dynamics services bring a breadth of seasoned management consulting capabilities integrated with deep technology expertise. With offices across the U.S. and supported by resources in Europe and Asia/Pacific, Hitachi Consulting offers both on-premises and hosted CRM implementation services (see "Commonly Deployed CRM Applications by Large Consultants and System Integrators in 2009").
How Hitachi Competes
The acquisition of Iteration2, in 2007, greatly expanded Hitachi Consulting's capacity, which we now estimate at more than 100 resources focusing on CRM. Also, one of the six GSIs in Microsoft's Dynamics Partner Program, Hitachi Consulting, emphasizes Dynamics CRM expertise in the industrial products (construction), high-tech products, oil and gas, and professional services industries, bolstered by their proprietary Field Service solution. Expanding their capabilities into federal government and public sector, Hitachi Consulting applies its legacy consulting capability to provide full life cycle services for Microsoft CRM clients, including Panduit and The Linc Group. Hitachi Consulting is a Gold Certified partner and recent award winner for overall customer excellence and excellence in innovation.
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